Is anyone here playing this on any platform? I normally can't get into online shooters, but my boyfriend convinced me to get this on PC, and it's overcome my usual trepidation and issues with the genre. The characters actually do have different playstyles but with enough overlap that there are choices for filling in an overall role. I've managed to find one character I really like in each of the 4 basic classes (offense, defense, tank, support). Matchmaking seems to be generally good at balancing teams, so I assume there's a lot of background calculation going on to make that work as well as it does. The art style is appealing, and it differentiates itself well from the norm in its genre (gray, grown, dull, hyperrealistic). Playing doesn't unlock any new weapons or equipment, but the trade-off for that is it drastically lowers the barrier to entry if you didn't get into it right away (a good thing, IMO). Instead, playing unlocks cosmetics, as when you level up you get a randomized loot crate. You can also buy them, if you want (not too keen on that, admittedly), or buy the Origins edition which unlocks a lot of those cosmetics. But even if you're new to the game or even genre, you can still jump in and probably do alright due to a decent matchmaking system and a low barrier to entry. Plus it has offline training modes for trying each character, seeing what they can do, and playing against AI to get your footing and see each map.
It lacks a single player, but it's come a lot closer to what online-only multiplayer should be. They took a lot of care in balancing the game (though I do think there's still some balancing to be done), and put in variety through a lot of characters and taking the time to master your favorites. If anyone is playing on PC, my battle tag on battle.net is in the "Add me!" thread in Fringers' Parlor.