by Thoul » Thu May 31, '12, 1:49 am
Well, the first thing you want to do is give yourself a little time to calm down. Even if you did know where to write to Facebook, doing so while you're angry isn't going to help your case. To get anywhere with them, you'll need to approach them calmly.
My understanding of how Facebook's policies, particularly on the friends you don't know angle, is limited. But, I think it means that people you sent requests to either didn't accept the requests or marked them as being from someone they didn't know. It might be helpful in the future to send only requests to people you do know or to okay it with people off of Facebook before sending the request.
I am surprised to see Facebook doesn't have some kind of contact form for support issues that is easily accessible. I suppose that because it is such a major site, they'd be flooded with requests. There is probably one buried somewhere in the Help section, but I wasn't able to find it myself.